FAQ's
Frequently Asked Questions (FAQs)
Welcome to our FAQ page! Below you'll find answers to some common questions about everything 4CE, the ordering process, shipping, and more. If you can't find what you're looking for, feel free to contact us.
1. What sizes do you offer?
We offer a wide range of sizes to fit all body types. Our sizes typically range from S to 3XL. For more detailed information, please refer to our Size Guide available on each product page.
2. How can I find the right size?
We recommend checking our Size Guide for each product to ensure the perfect fit. If you're unsure, feel free to reach out to our customer service team with your measurements, and we'll be happy to help!
3. Where do you ship to?
We ship across the UK and internationally to select countries. For a full list of countries we ship to, please check our Shipping Information page.
4. How much does shipping cost?
- UK Standard Shipping: £4.99 or Free on UK orders over £50.
- International Shipping: Prices vary by location and will be calculated at checkout.
5. How long does delivery take?
- UK Standard Delivery: 3-5 working days.
- UK Express Delivery: 1-2 working days.
- International Delivery: Delivery times vary depending on the destination, usually between 5-10 working days.
6. Can I track my order?
Yes, once your order has been dispatched, you’ll receive an email with tracking information so you can follow your package’s journey.
7. What is your return policy?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original condition with all tags attached. For more details on how to return items, visit our Shipping & Returns page.
8. How do I return or exchange an item?
To return or exchange an item please see detailed information here.
We aim to process your return or exchange within 3-5 working days of receiving your item.
9. How do I care for my 4CE clothing?
For the best results, we recommend washing your 4CE clothing in cold water and air drying. Avoid using fabric softeners and high heat, as they can damage performance fabrics. More detailed information can be found on the care labels within each garment.
10. Do you offer gift cards?
Yes! We offer e-gift cards, available in multiple denominations. These make the perfect gift for fitness enthusiasts and can be redeemed on any product in our online store.
11. Can I change or cancel my order?
Once an order has been placed, we begin processing it immediately. If you need to make changes or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request where we are able to.
12. How can I contact customer service?
You can reach our customer service team via:
- Email: info@4-c-e.com
Still have questions? Feel free to reach out and we’ll be happy to assist you!